New Visitor Management System

Monroe Community Hospital (MCH) has implemented a new visitor management system as part of its ongoing commitment to the safety and security of residents, staff, and visitors.

The system uses Raptor Technology software, already employed in many schools nationwide, to enhance security at MCH while streamlining the visitor check-in process.

Visitors must still contact security via intercom before entering the building. Once inside, they are required to present a valid photo ID to receive a Visitor Pass. The new check-in procedure allows Raptor’s software to save time while flagging any potential issues for on-site security staff.

Acceptable forms of ID include:

• State-issued driver’s license or non-driver ID (DMV issued)

• Passport or Passport ID card

• Military-issued ID

• Other government-issued photo identification approved by Security Leadership or a designee

Visitors may also download the Raptor Safe App for iOS or Android devices, which allows guests to verify their identity using a secure QR code.

All visitors must enter through the main entrance of the Faith Building on the south side of campus. Visitors without proper identification may be denied entry. Friends and family are encouraged to visit daily between 10 a.m. and 8 p.m. although daily visiting hours are 24/7.