Weekly COVID Update

New Resident Cases: 0

New Staff Cases: 0

Resident Deaths: 0

Staff Deaths: 0

Updated 9/22/20

MESSAGE FROM ALYSSA TALLO
EXECUTIVE HEALTH DIRECTOR OF MONROE COMMUNITY HOSPITAL 

September 15, 2020

 

Dear MCH Residents and Loved Ones,

 

We received notification of staff members who have tested positive for COVID-19 despite being asymptomatic. Following regulations that were released by the U.S. Centers for Medicare and Medicaid Services (CMS) regarding staff and resident testing, we have been testing all residents at MCH for COVID-19, and continue to staff test weekly to satisfy requirements of the New York State Department of Health. To date, all resident test results have been negative for COVID-19. A link to the press release from CMS and more information on the memorandum that was released by CMS can be found here.

 

We are excited to announce window appointments will begin today. We have received an awe-inspiring response by families and loved ones for these appointments. For more information about window appointments, you can visit the website at https://www.monroehosp.org/visitation.

 

We remain committed to providing updates to you and thank you kindly for your ongoing patience and understanding as we navigate these challenging times together.

Sincerely,

 

Alyssa N. Tallo PT, DPT, LNHA

Acting Executive Health Director

Monroe Community Hospital

September 7, 2020

 

Dear MCH Residents and Loved Ones,

 

We received notification that an agency staff member has tested positive for COVID-19. At this time, no units will be closed as a result of this positive test result. Rest assured, this test result will not impact our plan to move forward with window-visit appointments beginning September 15, 2020.

 

The U.S. Centers for Medicare and Medicaid Services (CMS) recently released a new regulation regarding required resident and staff testing. This regulation is in addition to the New York State Department of Health requirement for mandatory nursing home staff testing. As a result , MCH anticipates it will be required to test all residents within specific time frames following a single staff member or resident positive test result. A link to the press release from CMS and more information on the memorandum that was released by CMS can be found here.

 

We remain committed to providing updates to you and thank you kindly for your ongoing patience and understanding as we navigate these challenging times together.

Sincerely,

 

Alyssa N. Tallo PT, DPT, LNHA

Acting Executive Health Director

Monroe Community Hospital

August 31, 2020

 

Dear MCH Residents and Loved Ones,

 

We have been notified of a non-clinical staff member who has tested positive for COVID-19. Since this staff member does not provide direct care, no units will be closed as a result of this positive test result. Unfortunately, this will again delay the date that MCH could safely resume limited in-person visitation.

 

We have heard your concerns and suggestions, and as a result, we have decided to pursue plans for window visitation as an alternative.  Although we wish your visits could be in-person, State requirements to resume in-person visitation are particularly challenging for MCH, given the size of our workforce. We will be sending out communication soon regarding how you can arrange for a window visit with your loved one.

 

Our staff continue to remain committed to facilitating phone calls and virtual visits to keep you in close contact with your loved ones. We continue to encourage residents, families and their loved ones to contact their state representatives to advocate for changes to the current requirements for nursing homes to resume in-person visitation.

 

Thank you kindly for your ongoing patience and understanding as we navigate these challenging times together.

 

Sincerely,

 

Alyssa N. Tallo PT, DPT, LNHA

Acting Executive Health Director

Monroe Community Hospital

August 17, 2020

 

Dear MCH Residents and Loved Ones,

 

We have been notified that a staff member has tested positive for COVID-19, despite being asymptomatic. This staff member does not provide direct care, and therefore no units will be closed as a result of this positive test result.

 

Unfortunately, this development will further delay the earliest possible date MCH could resume limited in-person visitation. The New York State Department of Health has mandated that, in addition to other requirements, visitation be allowed only once a nursing home has gone 28 days without a positive test.

 

Our staff remain committed to facilitating phone calls and virtual visits to keep you in close contact with your loved ones. We continue to encourage residents, families and their loved ones to contact their state representatives to communicate any concerns with the current requirements for nursing homes to resume visitation.

 

Sincerely,

 

Alyssa N. Tallo PT, DPT, LNHA

Acting Executive Health Director

Monroe Community Hospital

July 29, 2020

Hello MCH Family,

We regret to inform you that Monroe Community Hospital was notified of a positive staff member case of COVID-19. There will be no unit closures as a result of this test result. Unfortunately, this will delay the date MCH could resume limited visitation for another 28 days, per the New York State Department of Health guidelines that were released July 10, 2020. We are ready to implement our visitation plan when appropriate, and will continue to release updates on our website and Facebook page.

 

We know that this means more time apart for you and your loved ones and we empathize with your frustrations, stress and heartache. Our staff remain committed to facilitating phone calls and virtual visits to keep you in close contact with your loved ones. We encourage residents, families and their loved ones to contact their state representatives to voice concerns with the current requirements nursing homes must meet to resume visitation.

Sincerely,

Alyssa N. Tallo PT, DPT, LNHA
Acting Executive Health Director

Monroe Community Hospital

 

 

July 23, 2020

Hello MCH Family,

The health, safety and well-being of our residents continues to be our top priority at Monroe Community Hospital (MCH). As many of you are aware, MCH received guidance from the Department of Health (DOH) on July 10, 2020 which outlined strict requirements that nursing homes must meet in order to resume limited visitation. As a result of the rigorous criteria that must be met, it is estimated that only 10% of nursing homes will be able to resume visitation. I would like to take an opportunity to provide information regarding some of the requirements that the DOH has set forth, as well as communicate information on MCH’s plan to resume visitation.

The requirements that nursing homes must comply with include:

  • The facility must be free of any COVID-19 illness in residents and staff for 28 days. 

  • The facility has no staffing shortages. 

  • Visitation should be mainly outdoors, with indoor visitation under certain limited circumstances. 

  • Visitation can only consist of 10% of the facility population at one time. 

  • Residents may receive only two visitors at one time. 

  • Visitors must wear all PPE and go through the screening process. 

  • The facility must submit their plan for visitation to the Department of Health. 

Although MCH is not currently eligible to resume visitation, we continue to develop our plan so that we are prepared to reconnect residents with their loved ones when we are able. We plan to utilize the Stan Yale Outdoor Pavilion on MCH grounds as the primary location for outdoor visitation, and the Auditorium for limited circumstances indoor visitation. “Limited circumstance” visitation includes residents on Friendship 1 West and Hope 2. We have developed an electronic scheduling process and will have dedicated staff members to schedule visits, register visitors, and monitor visitation. We have ample PPE to provide during the visit, and will have hand sanitizer readily available at all visitation locations. We will post guidelines for visitation on our website and will also have these available to visitors during their visit(s). MCH will also continue to provide updates via our website and Facebook page.

We greatly appreciate your understanding and patience as we navigate through the newest challenge presented to us as a result of the COVID-19 crisis. We are encouraging residents, family members and their loved ones to reach out to the Governor’s Office and/or State and Local Representatives to communicate any concerns with the stringent criteria nursing homes must meet prior to resuming visitation.

With Gratitude,

Alyssa Tallo
Acting Executive Health Director

Monroe Community Hospital

July 14, 2020

 

Hello MCH Family;

 

We are disappointed to inform you that Monroe Community Hospital was notified of a positive staff member case of COVID-19 on Monday, July 13. There will be no unit closures as a result of this test result. Regrettably, this will prolong our ability to safely resume visits with your loved ones for another 28 days, per the New York State Department of Health guidelines that were recently released. 

 

We know that this means more time apart for you and your loved ones and we are so sorry for your continued stress and heartache. Our staff remains committed to facilitating phone calls and virtual visits to keep you in close contact with your loved ones. Please know that we are hard at work on a plan to reunite you as soon as it is safe and we will continue to keep you updated every step of the way. 

 

Sincerely,

 

Alyssa N. Tallo PT, DPT, LNHA

Acting Executive Health Director

Monroe Community Hospital

July 12, 2020

 

Hello MCH Family,

 

As you may have heard, the New York State Department of Health (DOH) released guidance Friday afternoon, outlining a path forward to resume limited visitation in nursing homes. As I’m sure you can imagine, the criteria are detailed, stringent and we must adhere to fully. Our team is hard at work poring over the DOH guidelines and developing a safe plan to guide our re-opening efforts. 

 

We join all of you in your tremendous excitement and relief, and cannot wait to reunite you with your loved one. We will keep you fully updated! Thank you for your continued support and patience as we navigate these challenging times. 

Alyssa N. Tallo PT, DPT, LNHA

Acting Executive Health Director

Monroe Community Hospital

June 30, 2020

 

Dear Residents, Family Members, Staff and Friends of Monroe Community Hospital,

 

We would like to take an opportunity to provide an update on the Department of Health resident testing that was performed in June. We are very proud and excited to share these results. Out of more than 400 residents tested, only one test indicated a positive result, which was communicated in the June 14th update. MCH had requested that the positive test sample be re-tested as the resident identified as positive had very minimal risk for exposure. We were made aware that after the laboratory re-tested the sample, it did return as a negative result. We believe that the initial result was likely a false positive, as the resident did not become symptomatic.  Additionally, MCH conducted two tests following receipt of the positive result which also were concluded as negative results.

Thank you for your continued support. We appreciate your understanding during this time. We will continue to provide updates as they occur.

Alyssa N. Tallo PT, DPT, LNHA

Acting Executive Health Director

Monroe Community Hospital

June 28, 2020

 

Dear Residents, Family Members, Staff and Friends of Monroe Community Hospital,
  
Administration was made aware of a positive staff member. This individual does not provide direct patient care, therefore no resident units will be impacted.

 

Our staff continue to practice infection control procedures and have personal protective equipment available to them on all shifts. We continue to monitor our inventory and collaborate with local and state officials.

Thank you for your continued support. We will continue to provide updates as they occur.

Alyssa N. Tallo PT, DPT, LNHA

Acting Executive Health Director

Monroe Community Hospital

June 23, 2020

 

Dear Residents, Family Members, Staff and Friends of Monroe Community Hospital,
  
Administration was made aware of a positive staff member. As a result, our Faith 3 East unit has been closed. The staff member was asymptomatic, and confirmed that they had been wearing appropriate personal protective equipment while at work.

 

Our staff continue to practice infection control procedures and have personal protective equipment available to them on all shifts. We continue to monitor our inventory.

Thank you for your continued support. We will continue to provide updates as they occur.

Alyssa N. Tallo PT, DPT, LNHA

Acting Executive Health Director

Monroe Community Hospital

June 18, 2020

 

Dear Residents, Family Members, Staff and Friends of Monroe Community Hospital,
 
This message is to inform you of another staff member who tested positive for COVID-19 and to clear up confusion regarding nursing home visitation.

 

We are NOT easing our visitor restrictions at this time. You may have heard New York State is beginning to release visitor guidelines for hospitals. However, the state classifies MCH as a nursing home. The hospital guidelines do not apply. While we eagerly await nursing home visitation guidelines, we will continue to bar visitation except in imminent, end-of-life situations.

 

Furthermore, following guidance from the Department of Health and the leading, national nursing home professional organization, we continue to discourage residents from leaving MCH. We understand your disappointment, particularly in this beautiful weather, but we will not facilitate residents leaving for visits with family and friends. This helps protect all of our residents and employees, and we are grateful for your cooperation.

 

As I mentioned above, a staff member recently tested positive on our Friendship 1 East unit. As a result, the unit is closed. We continue to monitor all units to ensure all staff are using appropriate personal protective equipment. We also continue to collaborate with local and state officials regarding positive cases. 

Thank you for your continued support. We will continue to provide updates on resident testing as we receive finalized results.

Alyssa N. Tallo PT, DPT, LNHA

Acting Executive Health Director

Monroe Community Hospital

June 14, 2020

Dear Residents, Family Members, Staff and Friends of Monroe Community Hospital,
 
We have begun receiving results from the resident testing that was completed at MCH on June 3rd and June 4th as part of the Department of Health initiative to test all nursing home residents. There are approximately 50 test results which have not yet been finalized. Administration received one positive resident result thus far, and have isolated the resident and notified the appropriate resident representatives. We are encouraged that we have received many negative results considering the large number of residents that were tested at MCH, and are hopeful that the positive resident will remain asymptomatic and an isolated case.

 

We were also made aware of a positive staff member. This individual is asymptomatic and does not provide direct patient care, therefore no units will be impacted.

 

Our staff continue to practice infection control procedures and have personal protective equipment available to them on all shifts. We continue to monitor our inventory.

Thank you for your continued support. We will continue to provide updates on resident testing as we receive finalized results.

Alyssa N. Tallo PT, DPT, LNHA

Acting Executive Health Director

Monroe Community Hospital

June 5, 2020

Dear Residents, Family Members, Staff and Friends of Monroe Community Hospital,
 
Administration was made aware of two staff members who have tested positive for COVID-19. Neither staff member provides direct patient care, therefore no additional units will be impacted.

 

There continues to be zero resident COVID-19 infections at Monroe Community Hospital. Resident testing has been completed, and we have received several results from testing already. Currently, all results received for MCH residents have been negative. We will continue to provide updates on results as they occur.

Thank you for your continued support.

Alyssa N. Tallo PT, DPT, LNHA

Acting Executive Health Director

Monroe Community Hospital

June 4, 2020

Dear Residents, Family Members, Staff and Friends of Monroe Community Hospital,
 
Administration was made aware of a staff member who tested positive for COVID-19.
No additional units will be impacted, however Friendship 4 East will remain closed with a tentative date to reopen on June 16th.

 

There continues to be zero resident COVID-19 infections at Monroe Community Hospital. Testing the residents for COVID-19 in collaboration with New York State Department of Health has begun and we plan to complete testing on June 5th. We plan to communicate updates as a result of resident testing as they occur.

Thank you for your continued support.

Alyssa N. Tallo PT, DPT, LNHA

Acting Executive Health Director

Monroe Community Hospital

June 2, 2020
 
Dear Residents, Family Members, Staff and Friends of Monroe Community Hospital,
 
Administration was made aware of a staff member who tested positive for COVID-19.
As a result, we have closed the Faith 4 Center unit.

 

There continues to be zero resident COVID-19 infections at Monroe Community Hospital currently. Following the New York State initiative to test all residents living at nursing homes for COVID-19, Monroe Community Hospital will begin resident testing on Wednesday June 3, 2020 with the support of the Department of Health. We anticipate that as a result of testing the 520 residents of Monroe Community Hospital, we may encounter asymptomatic residents that test positive for COVID-19. We plan to respond to any COVID-19 positive resident results following local, State and Federal guidelines, and will communicate updates as a result of testing.

Thank you for your continued support. We will continue to communicate updates as
they occur.

Alyssa N. Tallo PT, DPT, LNHA

Acting Executive Health Director

Monroe Community Hospital

May 31, 2020
 

Dear Residents, Family Members, Staff and Friends of Monroe Community Hospital,
 
Administration was made aware of a staff member who tested positive for COVID-19.
Following receipt of this test result, we have closed the Friendship 4 East unit. There
continues to be zero resident COVID-19 infections at Monroe Community Hospital.
 
We continue to screen all staff for symptoms of respiratory illness and fever at the
beginning of each shift in accordance with local, State and Federal guidelines. We
continue to monitor PPE inventory levels and we have sufficient supplies on hand to
ensure staff and resident safety at all times. We will continue to collaborate with Monroe
County and State health officials related to infection control procedures.


As a result of the disruption of services offered by Rochester Transit Service, we are
working with staff members who rely on public transportation to provide alternate means of travel for their shifts.

Thank you for your continued support. We will continue to communicate updates as
they occur.

Alyssa N. Tallo PT, DPT, LNHA

Acting Executive Health Director

Monroe Community Hospital

May 26, 2020

Dear Residents, Family Members, Staff and Friends of Monroe Community Hospital,

 

MCH is thrilled to report that we continue with zero resident COVID cases. Administration has been made aware of a positive staff member who does not provide direct patient care, therefore no units will be affected at this time.

 

We continue to screen all staff for symptoms of respiratory illness and fever at the beginning of each shift in accordance with local, State and Federal guidelines. We continue to monitor PPE inventory levels and we have sufficient supplies on hand to ensure staff and resident safety at all times. We will continue to collaborate with Monroe County and State health officials related to infection control procedures.

Thank you for your continued support. We will continue to communicate updates as they occur.

Alyssa N. Tallo PT, DPT, LNHA

Acting Executive Health Director

Monroe Community Hospital

May 23, 2020

 

Dear Residents, Family Members, Staff and Friends of Monroe Community Hospital,

 

Administration received notification of additional staff members who have tested positive for COVID-19. These staff members received testing in accordance with the Governor’s Executive Order requiring all nursing home staff must be tested weekly. The first staff member has not worked at the Facility recently. As a result of the second positive staff member, we have closed the Faith 4 East Unit and isolated specific residents on the Hope 4 unit.  

 

We continue to screen all staff for symptoms of respiratory illness and fever at the beginning of each shift in accordance with local, State and Federal guidelines. We continue to monitor PPE inventory levels and we have sufficient supplies on hand to ensure staff and resident safety at all times. We will continue to collaborate with Monroe County and State health officials related to infection control procedures.

Thank you for your continued support. We will continue to communicate updates as they occur.

Alyssa N. Tallo PT, DPT, LNHA

Acting Executive Health Director

Monroe Community Hospital

May 22, 2020

 

Dear Residents, Family Members, Staff and Friends of Monroe Community Hospital,

 

As we have communicated in previous updates, we anticipated the number of staff who test positive for COVID-19 to increase as a result of required testing of nursing home staff. Administration has been made aware of an asymptomatic staff member who has tested positive. This staff member does not provide direct-care, therefore no resident units have been impacted.

 

We continue to screen all staff for symptoms of respiratory illness and fever at the beginning of each shift in accordance with local, State and Federal guidelines. We continue to monitor PPE inventory levels and we have sufficient supplies on hand to ensure staff and resident safety at all times. We will continue to collaborate with Monroe County and State health officials related to infection control procedures.

Thank you for your continued support. We will continue to communicate updates as they occur.

Alyssa N. Tallo PT, DPT, LNHA

Acting Executive Health Director

Monroe Community Hospital

May 21, 2020

 

Dear Residents, Family Members, Staff and Friends of Monroe Community Hospital,

I would like to take the opportunity to communicate a few updates that relate to the COVID-19 crisis.

In our previous update from 5/18/20, we indicated that Administration had been made aware of two positive staff members. We are pleased to share that one of the results was incorrectly reported, and that employee was in fact negative for COVID-19. As a result, we are now able to open our Hope 4 unit.

We were alerted to another staff positive that does not provide direct patient care, therefore no additional units in the Facility will need to be closed.

We continue to anticipate that additional staff members may test positive as a result of increased staff testing in response to the Governor’s Executive Order. We continue to screen all staff for symptoms of respiratory illness and fever at the beginning of each shift in accordance with local, State and Federal guidelines.

We continue to monitor PPE inventory levels and we have sufficient supplies on hand to ensure staff and resident safety at all times. We will continue to collaborate with Monroe County and State health officials related to infection control procedures.

The safety of our residents continues to be our top priority!

Thank you for your continued support during these unprecedented times.

Alyssa N. Tallo PT, DPT, LNHA

Acting Executive Health Director

Monroe Community Hospital

 

May 18, 2020

 

Dear Residents, Family Members, Staff and Friends of Monroe Community Hospital,

I want to thank you for your continued support and cooperation during the COVID-19 crisis.

Monroe Community Hospital continues to have no positive resident cases, and we are very proud of this accomplishment. Administration has been made aware of two staff members who have tested positive. As a result, the Hope 4 unit will continue to be closed.

 

As a result of our increased testing of staff, we do anticipate that additional staff members may test positive. We continue to screen all staff for symptoms of respiratory illness and fever at the beginning of each shift in accordance with local, State and Federal guidelines.

  

We continue to monitor PPE inventory levels and we have sufficient supplies on hand to ensure staff and resident safety at all times. We will continue to collaborate with local, Monroe County, and State health officials related to infection control procedures.

​​

Thank you for your continued support during these unprecedented times.

 

Alyssa N. Tallo PT, DPT, LNHA

Acting Executive Health Director

Monroe Community Hospital

May 15, 2020

 

Dear Residents, Family Members, Staff and Friends of Monroe Community Hospital,

I want to thank you for your continued support and cooperation during the COVID-19 crisis.

I am pleased to write that Monroe Community Hospital has no active resident cases of COVID-19 at the present time. We are very proud of this accomplishment.

 

Monroe Community Hospital Administration has been made aware of a staff member who has tested positive, therefore the Friendship 3 East unit will be closed for fourteen days. The Hope 4 unit continues to remain closed as a precaution related to the positive staff member case reported on the May 6th update, and will tentatively re-open on May 18th.

 

Pursuant to Governor Cuomo’s recent Executive Order requiring staff in the nursing home to be tested for COVID-19 two times per week, Monroe Community Hospital has developed a plan and undertaken best efforts to comply with this order.

 

We continue to monitor PPE inventory levels and we have sufficient supplies on hand to ensure staff and resident safety at all times. We will continue to collaborate with local, Monroe County, and State health officials related to infection control procedures.

​​

Thank you for your continued support during these unprecedented times.

 

Alyssa N. Tallo PT, DPT, LNHA

Acting Executive Health Director

Monroe Community Hospital

Monroe Community Hospital

435 East Henrietta Road

Rochester, NY 14620

info@monroehosp.org

Phone: (585) 760-6500

Fax: (585) 760-6066

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