In-Person Visitation (Paused as of 4/9/2021) Compassionate Care Visits Continue

In accordance with New York State Department of Health guidance, MCH is expanding in-person visitation starting Monday, March 29.  Now, like in pre-COVID days, you do not need to schedule a visit. Also, MCH will no longer require visitors to take a COVID test to gain entry. However, the DOH still highly recommends that you be tested and testing is available on-site (Mon, Wed, Fri, Sat: 6am-10am and 2pm-4:30pm AND Tues, Thurs: 6am-9:30am and 2pm-4:30pm). 

Compassionate Care visits also remain available for residents who meet the requirements.

Frequently Asked Questions

Q: Do I need a COVID test before I can visit?

A: No. It is strongly encouraged, however, and testing is available on-site (Mon, Wed, Fri, Sat: 6am-10am and 2pm-4:30pm AND Tues, Thurs: 6am-9:30am and 2pm-4:30pm). 

Q: How frequently can I visit my loved one?

A: Unlimited.

Q: Are there social distancing requirements for visitors?
A: Yes. State guidelines require that visitors maintain social distancing of six feet with residents as well as other visitors.

Q: Do visitors have to wear personal protective equipment  (PPE) such as a mask when visiting?
A: Yes. All visitors are required to wear a mask during their visit and use proper hand sanitizing procedures. PPE and hand sanitizer will be available at the visitation check-in location.

Q: What are the age restrictions for visitation?
A: Visitors under the age of 16 must be accompanied by an adult 18 years of age or older. 

Thank you!

We greatly appreciate your understanding and patience as we navigate through the newest challenge presented to us as a result of the COVID-19 crisis. Our priority is keeping our residents safe, and we appreciate your support in accomplishing this goal. 

Monroe Community Hospital

Title: COVID-19 Resident Isolation and Testing Following Leave/Outing

Number: 05c-09


Monroe Community Hospital will comply with applicable guidance related to holiday, family visitation, or social outings in order to reduce the risk of introduction or spread of COVID-19 in the facility.


  1. Any parties who are contemplating taking a resident out of the facility, as well as any resident who expresses desire or a plan to leave the facility for a holiday, family visit, or social outing; regardless of vaccination status, will receive education regarding:

    1. Risks involved with the resident leaving or being taken from the facility

    2. Practicing infection control procedures (hand washing, masking, social distancing)

    3. Avoiding large gatherings that have unvaccinated and/or high-risk individuals in attendance

    4. If possible, conduct gatherings outdoors.  Indoor gatherings should have good ventilation.

    5. Types of greetings should take into consideration: age, risk factors and vaccination status of the individuals present at the gathering and be chosen accordingly to minimize risk of exposure or transmission (i.e. verbal greetings vs handshakes or giving hugs)

    6. Responsibility to notify the facility if anyone the resident has socialized with has tested positive for COVID-19 or influenza or presents with symptoms within 14 days of return to the facility

    7. Requirement to communicate with the facility about return date for the resident to the facility


  1. For a resident who returns to the facility after a Leave of Absence (holiday, leave, social outing), regardless of vaccination status:

    1. [MA1] The resident will be monitored regularly for signs and symptoms of COVID-19.

    2. The resident will be tested for COVID-19 two times within a ten day period following their return to the facility

    3. The resident will be placed on transmission-based precautions (TBP) and undergo isolation if the resident develops symptoms associated with COVID-19; and receive a test for COVID-19 and remain isolated on TBP until the results of the test are determined

      1. If the resident tests positive, they will continue isolation with TBP for a period of 14 days and until resolution of symptoms along with a negative COVID-test is received

      2. If the resident tests negative, isolation with TBP may be discontinued

 [MA1]I think we can take this sentence out.