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MCH Policy Prohibiting Discrimination

                                                                       Discrimination is Against the Law

Monroe Community Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, gender identity, sexual orientation, marital status, or religion.  
Monroe Community Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, gender identity, sexual orientation, marital status, or religion. 
Monroe Community Hospital:
•  Provides free aids and services to people with disabilities to communicate effectively with us, such as:
     o    Qualified sign language interpreters
     o    Written information in other formats (large print, audio, accessible electronic formats,     other formats)
• Provides free language services to people whose primary language is not English, such  as:
     o    Qualified interpreters
     o    Information is written in other languages
If you need these services, contact Jacqueline Langberg, Director of Social Work, 435 East Henrietta Road Rochester, New York, 14620, 585-760-6070, TTY: 711, Fax: 585-760-6017, or 
Our Civil Rights Coordinator Deb Perna, Human Resources Manager, is available to assist and can be reached at 435 East Henrietta Road Rochester, New York, 14620, 585-760-6202, TTY: 711, Fax: 585-760-6205, or 
If you believe that Monroe Community Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with Hayley Spellman, Quality Assurance Manager, 435 East Henrietta Road Rochester, New York, 14620, 585-760-6277, TTY: 711, Fax: 585-760-6310, or You can file a grievance in person or by mail, fax or e-mail. If you need help filing a grievance, Hayley is available to help you.
You can also electronically file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, through the Office for Civil Rights Complaint Portal, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at
Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-585-760-6010 (TTY: 711)
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-585-760-6010
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-585-760-6010 (TTY: 711).
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-585-760-6010 (TTY: 711)번으로 전화해 주십시오.
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-585-760-6010 (TTY: 711).
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-585-760-6010 (телетайп: 711).
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم 1-585-760-6010) رقم .(711 :والبكم الصم ھ
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-585-760-6010 (TTY: 711).
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-585-760-6010 (ATS : 711).
UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-585-760-6010 (TTY: 711).
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-585-760-6010 (TTY: 711).
ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-585-760-6010 (TTY: 711).
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-585-760-6010 (TTY: 711).
注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-585-760-6010(TTY: 711)まで、お電話にてご連絡ください。
Updated 7/12/22

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