MCH is excited to welcome two Unit Administrators with a wealth of experience and leadership to assist in coordinating services across resident units and strengthening overall care.
Brian Ribbeck and Chris McConnell joined MCH in the fall and have quickly become invaluable resources for their teams across six separate units. By building team chemistry and reinforcing collaboration, they have taken on tasks that allow their teams to focus on patient care.
“I see the role of unit administrator as a field general who is here for the staff and residents,” said McConnell, who holds Doctorate Degrees in Physical Therapy and Education. He was most recently the Director of Residency Education at the University of Rochester Orthopedics. “Our nursing and nursing aide staff work tremendously hard, day and night, completing their clinical tasks, and I hope to support that team by offloading non-clinical duties so that the focus can, and always will, remain on the resident.”
Ribbeck holds a degree in Hotel and Restaurant Management and a Master’s in Business Administration. He was previously the District Director of Operations at Applegreen, overseeing an area along the New York State Thruway from Victor to Angola, south of Buffalo.
“You will see us out and about,” he said. “We embrace good communication. We are looking to continuously raise the bar by listening and taking a collaborative approach with the staff to overcome challenges. We are a team.”
Both expressed that listening, open communication, and teamwork will help MCH provide the best possible service while positioning the organization as the first choice for residents and their families.